"Dear Caroline. Tony and I just wanted to say a massive thank you for your efforts selling our apartment! To have it listed and sold within 7 days of going to the market is testament to the sales strategy you recommended, and the quality advice you provided us, all of which helped our decision to sign with you in the first place. We truly appreciated how you made us feel about our apartment, giving us the confidence that you could reach the price we’d settled on. And then when we met Charles and the team, who shared your confidence and enthusiasm for our home, we knew we were in the best hands. We’ve bought and sold here two times before with two different companies. I want you to know why we chose to sell with you, as your approach made all the difference:
- You were genuinely enthusiastic about our home. You can’t fake genuine enthusiasm and you had it in spades!
- You truly cared about why we were selling, and understood it was a truly difficult decision for us. We were greatly impressed by your understanding, care and consideration and can’t thank you enough for your support over the 7 days we were on! As above, you can’t fake it!
- Your sales strategy made complete sense, you clearly articulated the pros and cons of each approach available and why you recommended the strategy you’d selected for us. You’re the first agent to have done that for us – and then held firm!
- You understood what it would take to sell an apartment vs a house. We’ve lost sales before because the agent didn’t get the difference. You rocked it! Thank you!
- We loved how you presented our property through your marketing material. Having us write about our home for potential buyers to read…. well, genius! What a simple, yet powerful marketing tool. In fact, when I took Tony through the marketing approach you presented to me, this was the clincher for him.
- You remained calm and supportive when we were stressing! Thank you for your understanding and patience when I was losing it! “Keep calm and carry on” should be on the back of your business cards!
I’d heard Just Paterson was a great company, and the right one to sell our home. I can tell you Caroline, you not only supported what we heard, you hit it out of the ballpark and exceeded our expectations. You walk the talk – and personify the brand. We were very lucky to have you! You’ll be selling our next house - and we’ve already been raving about you to our friends! All the best and thank you again! Amelia, Tony and Tasman."
“We first met Caroline on a weekend in Wellington to look at houses prior to our move. We looked at houses with a few agents and although we didn't purchase a house initially, Caroline stood out as an agent with the utmost integrity for both vendors and purchasers. Just 2 years later we were on the move again and decided to approach 3 agencies to appraise the sale of our house. From prior dealings, Caroline and Just Paterson were in the mix. It was an easy decision to choose Caroline as the agent to sell our house. She had total belief in our property and this translated directly into a quick sale, with multiple offers well beyond our expectations. We firmly believe that sale was a direct result of Caroline's integrity both on our behalf and that of the buyers, and also the team at Just Paterson who truly know what their buyers require, can see the unique draw cards of each property and know that when the two come together everybody is happy. Having worked in Real Estate myself I know that Caroline and the Just Paterson team are a rare but special bred who love what they do and work together to deliver results. With many thanks, Amanda & Pete”
“We couldn't recommend Caroline more highly. Although we didn't end up buying through her she still provided us with sound advice and always helped us reach an offer that we were happy with and ensured we didn't have regrets. Nothing is too much trouble for her from home visits to helping us with forms and even minding the babies in the driveway so we could run into house inspections! Thank you. Natasha”
“We ﬁrst met Caroline when purchasing our house earlier this year and were impressed by her professionalism whilst also being friendly, approachable, honest and not at all pushy. The purchasing process was so stress free that we didn't hesitate to ask Caroline to help us sell our old house. Once again she made the whole process very stress free and was incredibly accomodating which is no mean feat when dealing with clients who have full time jobs, young children and are heavily pregnant! Her communication was brilliant without being unobtrusive and we were so impressed by how hard she worked; she was always willing to answer questions and show people around the property and this was reﬂected in the efﬁcient sale with a great result. We would deﬁnitely recommend buying or selling your house with Caroline.”
“Caroline's professionalism, friendliness and helpfulness made her a pleasure to deal with and the process completely stress free. She was excellent in communicating feedback to us and more than met our expectations of a Real Estate agent. We would absolutely recommend her to all our friends and family when selling their homes.”
“Thank you Caroline for the time and effort you spent helping me purchase my first home. I appreciated the honest advice and professional services you provided such as showing me through houses when it suited me and providing information on sales prices in the local area. I wish you all the best with your career and will certainly stay in touch. Thanks, James."
“Dear Caroline. Although I've only met you the once (and in some haste as I rushed out the door before your folks arrived on that first morning!) I just wanted to thank you for the professional way you have achieved this fantastic result for us. Warwick Daniel and I (and Astro of course!) very much appreciate the way Just Paterson have worked as a team, and I know you played a big part in that, working with this family over aperiod of time until the right place came along - and it happened to be ours. That's great work, and to everyone at Just Paterson - thank you team!”
"We are delighted with the result Just Paterson got us. Their suggested sales strategy proved very successful. As a community organisation Just Paterson’s support has been a huge help to our organisation and we are very grateful to them. Caroline and the team understood our needs, worked hard for us and were great to work with. We will definitely use them again and highly recommend them. Our sincere thanks."
"We bought our own house with Just Paterson, there is no possibility that we would ever sell with any other company. We were super impressed, and continue to be impressed by the understated way Just Paterson operates, the culture of the firm, and the great team. It is very professional, discreet and polite. I know someone who worked there for a while, and she said afterwards that she never ever heard any negative comments or judgements about vendors or properties and that really impressed her."
"Hi Caroline. Just a note to say that I am really impressed by your Real Estate skills. I know that there were many things that were challenging about the sale of my unit, two being my living overseas and having a different name from when I bought the unit. It must have felt like the final exam for your qualifications all over again! I would recommend yourself, and indeed Just Paterson, to anyone who was thinking of selling their property, in the knowledge that they could have complete confidence in the handling of the process."