Testimonials
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I am finally settled in my new house and wanted to take the opportunity to thank you for all your hard work in selling my home on Akaroa Drive. As you know I had tried to sell this house with estate firms on two earlier occasions without any success. You on the other hand managed to meet my needs and finalised a sale of the house at the price I wanted only four weeks after listing - what a fantastic result.
I found your practical, honest, professional approach to the listing and sale of my house to be refreshing and removed a significant amount of the stress that goes with selling a home. It was good to get your regular updates on progress thoughout the process. I would certainly recommend you to anyone wishing to sell their house.
Thanks again for your hard work and the opportunity it has given me to move on.
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I am sitting here in my temporary accommodation and still can't quite believe how quickly and well everything to do with the sale of our house has gone - not a single hitch. This is due in no small part to you and your efforts and I don't want to move on without thanking you. I have sold a number of houses in my time and have always come out the other end feeling a bit jaded and uncertain about what happened. You have given us a completely different experience. I cannot tell you how much we have appreciated your good advice, your support, how you just made it happen, and knowing that we could trust you to do what you said. Thank you for everything. I have no hesitation in whole heartedly recommending you to anyone who is planning to sell their home. Regards, Pat.
""To Kahn and Just Paterson Team, Wow what a awesome result, with the doom & gloom of the recession and the property market slowing down the way it has, my husband and i thought the for sale sign on the house would be there for some time, but with Kahn''s superb effort and professionalism secured a sale at our asking price, 3 open homes is all it took. thank-you so much for the lovely flowers and selling our house so quickly. Just Paterson Real Estate are the best, they are a head of the rest. AAA+++ for professionalism in every way, for anyone wanting to sell their home we recommend you choose Just Paterson Real Estate Ltd they are truly the best"
"We were in a difficult position last year when I was searching to find a suitable house for months. It was exactly in May last year when we finally found this lovely place thanks to the best real estate agent I could imagine. We met him in one house which we went to view. The house didn''t suit us and we went to see some others. Next following day that fellow, Kahn May from Just Paterson, gave me a call to ask what we were looking for and in which price range. The talk was pretty long with all of my explanations about the history of my unsuccessful search in a longer period of time. Unlike some agents who didn''t show any enthusiasm and motivation to cooperate, Kahn was very eager to help us, so within literally 24 hours he called me to give me some links to view a few houses in our prize range meeting our expectations and cirteria. One of those houses was the house we''ve bought - our place, which you also find very nice and interesting, suitable to our extended family. Although I was generally very skeptical with real estate agents thinking that they are first of all work for their own interests and their agency, quite naturally if we are realistic, in case of Kahn May I had different feeling. It was incredible how much energy and effort he put into it with understanding and patience, doing that all the time with smile and very skillfully. I was not surprise at all to see recently that Kahn May, got an award for excellence from Just Paterson for 2008. Just to mention that after the settlement day we''ve got a diner for five - for free - delivered to our house with just a brilliant menu and taste. That was a gift from Just Paterson. If we need again any assistance regarding the house in the future, our choice will be again Just Paterson and our friend Kahn May. He was our guest of honour in Christmas time and we really accepted him as a family friend. Such a lovely fellow."
"Dear Just Paterson, Thank you for agreeing to sell my house and I am pleased it sold so quickly. To Kahn, a big thank you for your patience and kindness in what was a stressful time for me. Recommending Just Paterson will be my pleasure. Good luck in the future."
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...Alison and I would like to express our satisfaction with our recent property transactions that you facilitated. Having both bought and sold with Just Paterson we have experienced your excellent service from both perspectives. The attention to detail, excellent communication, the flowers, confectionary, and other unexpected gifts made the whole experience a pleasure. We wouldn't hesitate to engage with Just Paterson and yourself in future, and would recommend your services to others. Thank you.
""Hi Rob On behalf of Helen and myself, thank you very much for the lovely bouquet of flowers we received from you today. As I said on the phone we are looking forward to moving into the new house and also both thought you were one of the best real estate people we have dealt with. All the best,"
"Dear Rob Our sincere thanks to you and to Just Paterson for your wonderful work selling our house in Wadestown. We felt were in good, experienced hands every step of the way. Thanks for all the trouble you took in communicating so well with us throughout the process, we always knewe that you were applying your best endeavours towards making a sale happen that was in our best interests. We really appreciate everything you did for us, and most especially the very beautiful bunch of flowers you sent us at the end of it all, to celebrate success with us. We wish you and Just Paterson well in 2009."
"Almost a month since settlement on our home sold by Just Paterson and time to reflect on the whole sale process - so here it is! Why did we pick Just Pateson as our sole agent? Word of mouth helped, as did Just Paterson''s quiet, dignified but visible presence in the Wellington scene. From first visit to our property to the very satisfactory conclusion there was always utmost consideration for us, we were guided trough the process with care,consideration and never ever once did we feel ''pushed''. Marketing was very considered, creative and appropriate. No ''hype'' for open homes or unnecessary advertisements. JP''s knew the market, respected our privacy, recognised the potential and achieved our goals. Words like sincere, honest and realistic come to mind - thanks Just Paterson - a great team and YES we hope to use you again!"
"Hello ... we recently purchased a house at Maurice Terrace, Te Aro, through Just Paterson, and dealt with Rob Ewan as the vendors agent. We would like to take this opportunity to thank Rob for his very professional service and approach. At every step and contact we had with Rob we were always treated in an efficient, friendly and personable manner. We would have no hesitation in recommending Rob and Just Paterson to anyone out there thinking about buying or selling a house through your company. The house-warming dinner soon after we moved in really capped off the experience and added a very personal touch. Thanks again Just Paterson .. and Rob Ewan!"
"Thank you for the valuable contribution you made to yet another outstanding Great Chefs of Wellington Charity Dinner. This year the Minter Ellison Rudd Watts Great Chefs of Wellington Charity Dinner succeeded in raising $71,000 for the KidsCan StandTall Charitable Trust. This amount will help KidsCan to continue to implement their programmes in a number of Wellington schools. In its 11th year Great Chefs of Wellington continues to be one of Wellingtons premier wine and food events and this was emphasised by the number of positive comments we have received both on the night and in the days since the event. Once again we''d like to thank you very much for your continued support of the event as the auctioneer and very much look forward to working with you in the future."
"G’day Kate, It occurred to me as I admired your generous gift, that I might, in my dotage and rocking gently by the fire, be reflecting on the comfort and warmth of fine NZ mohair, as well as my thoughts of a family company steeped in the tradition of real service based on principles that are so often a rarity. Since that time is, with good fortune a fair way off, I trust that you will still be in business should I ever again need your services. Regards, Chris Fowler "
"Dear Marcia and Kate, many thanks for all your hard work and support in helping us to purchase 10c Fettes Crescent. Prosen and I both believe we couldn't have had more professional and friendly advice. Needless to say we are delighted with our purchase! Please pass on our gratitude to the previous owners - the house was left in beautiful condition. Best wishes, Charlotte & Prosen."
"....A number of things really impressed us about Wayne and Marina but the key for us was a sense that we were dealing with people who acted with integrity and were proud of the work they do. It''s something that''s not as common as it should be in an industry where some players act very poorly. The advice they provided us aout how to proceed with the sale, especially guiding us through building inspections was invaluable and in hindsight we should have followed it to the letter. The amount of work that they did sourcing and following up potential buyers was huge, they always had people they were working with and even when sales fell through they remained positive and had other options for us to look at. One of the things that really struck us about the people at Just Paterson was that they behave in a truly professional way, whether it''s their marketing materials, their phone manner or their dress code. When you are dealing with some of the largest financial transactions of your life its good to know that you''re dealing with people who take what they do seriously. This was reflected in the partnership approach they took to working together, you could always contact either one of them and each always knew what the other was doing. In effect this gave us double the number of people working for us without losing the personal approach we value."
"Just Paterson provided insightful professional service to market our property, in a difficult market, securing a quick sale at a good price. They instilled a sense of confidence from day one and never took their eye off the ball. They don’t just disappear once the transaction is signed; they stay involved right up until settlement to ensure a smooth transaction. Sally and the team took particular care to shoot very pleasing photos of our property, with a highly professional sales brochure that brought out the full potential and charm from our seller’s point of view and, from the buyer’s point of view, ensure they had all information readily at their fingertips. We’d have no hesitation in recommending Just Paterson to buyers and seller alike particularly at the higher end of the real estate market where impartiality, creativity and access to a wide network of buyers matters most."
"..."Want to thank you and Marina for making the sale of our home such an easy experience for us. Sale of a house can be a very stressful time, particularly when a young family is involved and even more so when moving offshore. The reassuring thing for us is that your professionalism, advice and frequent updates made us feel completely comfortable throughout the process. And the quality of the property marketing was outstanding - the photos on the websites and the marketing description of the property really highlighted the features we so admired about it and I''m sure these assisted in achieving the sale within two weeks of listing. And a cash offer for more than the asking price with settlement in a week and a half - wow, we couln''t have asked for better than that!!"..."
"We have recently sold our house through Just Paterson and we would like to thank Tania and Paula for a totally stress free house sale experience. We initially considered Just Paterson because of its great reputation in the Wellington Region, and this was fully endorsed once meeting Tania and Paula, who displayed great enthusiasm and outstanding knowledge of the housing market. They also accurately outlined how they saw the whole process going and gave us great confidence that they could meet or even surpass our expectations. We were not disappointed! They used high quality advertising and web content to really show our home to its best advantage and more importantly with all their advertising they targeted exactly the right audience for our home. As a result we had an open home with almost all the viewers being prospective purchasers rather than the usual house full of interested locals. They ran one open home and the next day, we received an excellent offer, which exceeded our expectations. The sale went unconditional one day later. The whole sales process took only three days from viewing to unconditional and all parties were pleased with the result. Tania and Paula were very conscientious and kept us fully informed at every step right from the initial engagement, through planning the advertising and photography right through to completion. They managed to work for us as our representatives; yet maintain a wonderful rapport with our purchasers as well. Their personable natures and work ethic really shone through and made the process a real pleasure. They are obviously excellent Real Estate agents in their own right; but as a team they are unbeatable. We have recommended them to all our friends and will continue to do so."
"..."When it came time to sell our Wellington family home we chose Just Paterson to market it because we had seen them market other similar properties and felt they knew the market position of our property well. We also liked their smart, non-cluttered advertising and brand. Wayne Kemp became our agent and worked tirelessly on our behalf. We had a hicup with a code of compliance isse and Wayne''s building knowledge meant that we could trust him to deal with both Council and a specialised builder and it certainly sped thing up. Wayne went out of his way to accommodate us, since we were out-of-town, either meeting us half way on the road or using email and faxes, or attendng meetings on our behalf, which we were really grateful for. Wayne was professional and keen and was always in contact, evern if there was nothing to report. He was a pleasure to deal with and we are sure prospective buyers would have felt the same."..."
"We have been so impressed with Marina''s professionalism. She understood our needs as a vendor and also as buyers. We valued her honest, straighforward approach and great communication - she kept in touch constantly to update us with progress. Marina was consistently available to respond to all our calls, emails and requests - even during the Xmas holiday period. We like her warm and friendly can-do attitude. We were very impressed with the effort Marina put into our marketing plan and how thorough she was capturing every detail and feature of our home. The results were excellent brochure and website presentations of the highest standard - way beyond what we had received from our previous agency. We had time factor requirements with the marketing/selling of our property and Marina worked with us closely on the most effective way to maximise the value of our investment in advertising. Marina and Just Paterson have been a very professional and easy real estate company to deal with. We most certainly have been recommending them to all our friends."
"We seem to have done very well out of Just Paterson, quite apart from a successful house sale. The book on Wellington, beautiful flowers, and now a mohair blanket! You are very kind and thoughtful, and we appreciate it very much. I have just seen the new owners of 35 Grant Rd (I had arranged to go to an NZSO concert last Saturday even before we decided to sell) to give them odd bunches of keys we have accumulated, and to chat about the place generally. They seem very happy with it. That is good, as we were very happy with it too! The whole exercise of selling 35 Grant Road seemed very quick and painless for us. While I am sure not all sales might be so trouble-free, you seem to have it down to a fine art. Just Paterson was a good choice!"
"In a moment of rash behaviour we bought a house within 27 hours of our first viewing, without actively being in the market for a new home. Sally arranged to show us the home within 3 hours of our call when there were already offers anticipated for the following day. She arranged for a building and LIM report by the end of the day so we were able to make an unconditional offer and we were fortunate to be the successful bidders. Not only was this fabulous service for us but it showed the extra effort made to ensure the seller would get the best offer possible. Consequently, we asked Sally and Kate so sell our existing home. It was four weeks before Christmas and as we had the fear of bridging finance looming we were very keen to be sold by Christmas. We felt their pricing advice was spot on which proved true, the advice on presentation was very valuable, their marketing plan extensive, and the photos and presentation wonderful. Despite some tricky negotiations which could have gone either way several times the end of result was sold house two weeks after being on the market, at a time when the market is becoming very cautious. It was the best Christmas present we could have had and all due to the diligence and perseverance of Kate and Sally, great negotiation skills, sound advice and excellent people skills. We are very happy to recommend Sally and Kate if you are selling your home and have already done so to several friends."
"Thank you so much for finding such a delightful family to buy our treasured home. The perfect outcome for everyone concerned, we all have what we want! Everyone at Just Paterson has been delightful to work with, nothing has been too much trouble. We have no hesitation in recommending you and your team."
"Paula and Tania, From the moment we met I found both of you to be professional and enthusiastic and I felt very much at ease. I was impressed with the effort and thought you put into your marketing strategy and had no hesitation to leave the sale process in your hands. All the way through I have appreciated the very considered knowledge you have brought to the process. You obviously value integrity and honesty and I have felt entirely comfortable leaving the process in your hands. As such the process has been very smooth ... bordering on effortless from my end. And your advice has always been right on the mark. On a personal note I appreciated the little touches such as the coffees and that you always allowed me the time I needed regardless of how much pressure you were under. I never felt rushed and that is a special skill in your business. At the end of the day the proof is in the pudding and the pudding looks pretty darn good. I feel we have eeked out the very best deal from the current market. All around the best damn real estate experience I have had. You make a great team to work with and we got a great result. I wouldn't hesitate to use you again..."
"Thank you so much for the beautiful mohair rug. A happy reminder of my association with Just Paterson. During the time my home was on the market you were all so helpful, positive and pleasant to deal with and I consequently felt the whole project was in experienced, reliable hands. Thank you all for the satisfactory outcome and as Ian has seen I am happily settled at Chaffers Dock! Good fortune to the future and enjoy the festive season."
"We walked in off the street and we were sold – both on the house we saw, and on Just Paterson as agents! Sally was thoroughly professional but not pushy. She successfully trod the fine line between meeting the needs of the vendors and the prospective purchasers and kept both parties fully informed every step of the way. The end result is that we have a house we all love and the vendors are realising a dream of their own. Although selling our new house is unimaginable, we would not hesitate to return to Just Paterson. We will also recommend them to our family and friends as I believe they have a lovely ‘stable’ of properties for buyers to consider."
"... "I was impressed withyou from the outset when I met you at an open home a few months beforehand, and I liked your approach immediately. I sensed you were a fair and honest agent who was looking for the best result for both vendor and purchaser. Your easy going and firendly nature appealed to us and for this reason, and the thorough and professional presentation you prepared wehen we asked you to do a proposal, was the reason we selected you and Just Paterson as our agents. Right throughout the whole process we were very happy with the service we received from you, and always felt confident that we would achieve a great result. Your daily phone calls, professional marketing, flexible appointments and lots of other little things made our house sale seem so simple. Thanks for making our sale ''stress free'' and achieving a result in such a short period of time. We would have no hesitation in recommending you, or Just Paterson to any friends....""
"Thank you for your assistance with securing a sale of our property prior to our departure to Nelson. We really appreciate the thorough professional service and guidance the team at Just Paterson provided in marketing our home and the proactive attitude when the market indicated a potential quieter time on the sales front. We would have no hesitation in recommending Just Paterson Real Estate to other potential buyers and sellers."
"Wayne is a straightforward and trustworthy person who is always a pleasure to deal with as his professional ethics dictate he will always deliver superior service. He works hard to extract the best value for your property without cutting corners or telling any half-truths. I would recommend him to anyone desiring reliable and efficient real estate services."
"Well what does one say that hasn’t been said before! Perhaps we could begin with a sincere and heartfelt thank you and congratulations on the achievement of such a fantastic result in the selling of Ranui Crescent, Khandallah. We were overwhelmed, our excitement only surpassed by the sense of gratitude we felt to you all for the amazing job you did! Kate, you were ever the professional, so efficient, always honest and an absolutely amazing negotiator to boot! Sally, your enthusiasm from the outset was contagious and your empathy throughout quite refreshing and much appreciated by this slightly stressed vendor. Ian, that you took care of the “menials” on Tender Day showed an impressive attention to detail. Lastly but definitely not leastly Fiona. Your warmth and gentle, considerate approach made a difference. Finally are Just Paterson all that they purport to be? Is Just Paterson “the company that listens to its client”, with a “people come first policy”, that guarantees “personal service and client satisfaction”, and is “committed to going that extra mile”? Yes, we certainly think so! You have our wholehearted endorsement!"
"... We really appreciate the effort you''ve put in for us. You''ve always been courteous and helpful and have worked harder for us than any other agent we''ve dealt with (and, having viewed about 80 houses, that a lot). I am recommending you to friends and colleagues at very opportunity..."
"I had the opportunity to share a brief summary of our experiences selling our home with your agency during our brief meeting. However, I felt it very important to share with each of you how much we appreciated the exemplary and highly professional services that you provided. We have had experience with a number of agencies in Wellington, both in purchasing and in selling a home. In every aspect, from how you approach the agency contract, to the meticulous and personal manner in which you cared for our specific concerns, Marcia and Kate were outstanding professionals, above and beyond any others we have dealt with before. Thank you for accommodating our many needs, as we had specific family concerns, and for offering very sound and honest advice. Your integrity and your passion ensured that we would see a successful sale of our home, regardless of the market conditions. We will certainly encourage others to see the difference and to use the services of Just Paterson. We hope to keep in touch, and know that we will be working together again in the future."
"We would gladly recommend Paula to anyone considering selling their home. We chose Paula because she was recommended to us by a good friend and we were impressed by her professionalism. At the beginning of the process we appreciated her candid and insightful appraisal of our particular situation. We had confidence in her judgement and ability to successfully negotiate a good outcome for us. As we have a young baby we appreciated her consideration over viewing times and punctuality at meetings. Overall we felt Paula was very amenable and gave 100%; she kept us regularly informed, liaised when appropriate but also used her own initiative which simplified the whole process for us. We would like to thank her for all her hard work and for that successful outcome!"
"Everything about the way Just Paterson has operated has been impressive - we have dealt with quite a few firms in buying and selling in our little rental business (now over, which is a relief in its own way), and no-one has worked at the level of cohesiveness and commitment that you have."
"We have both bought and sold a house with Just Paterson and the experiences throughout have exceeded our expectations. In both situations, we have appreciated their professional and friendly manor and their ability to make any ‘hassle factor’ go away. We look forward to the next opportunity to work with them.” "
"Marcia and Kate Paterson turned a difficult decision to sell into a painless process. They were honest and straight-up about every aspect of the process, including the recommended selling strategy and the price. Marcia respected our tenant’s privacy and time, working around our tenant’s schedule for all photos and marketing of the house. As a team, Marcia and Kate sold our house in just one week, achieving a price well beyond our expectations. We trusted Marcia and Kate entirely and would do so again without question."
"Chris and I want to extend to you both our warmest appreciation for yrou sincere commitment in supporting us through the process of selling the house. Honesty, openness and integrity meant that we could put our trust in you wholeheartedly. Rob, you have excellent communication skills which meant Chris and I felt fully involved in the whole process. We also appreciated your obvious knowledge, skill and confidence which were proven in bringing about an excellent result for us. What could have been a very stressful process, transpired so smoothly...."
""It has been a pleasure to have Wayne as our real estate agent. With the countless number of real estate agents we have met over the years in Wellington - Wayne Kemp stood out. We first encountered Wayne when we were looking at a property some time back. We thought to ourselves that he was honest, professional and had great integrity about him. Several years later we came to a point where we needed to sell our house and even though we had only met him once, we immediately thought of Wayne. We talked to several different agents but decided to go with Wayne and Just Paterson real estate. His attention to detail, accurate appraisal, clear planning and structure to his inital presentation along with flexibility in further discussion clarified our choice. We were impressed witht the network of people that Just Paterson had purely from their own books and the traffic flow of enquiries over what was traditionally a quiet selling period during the Christmas break. During the process of selling Wayne made it stress free as possible - organising viewers at appropriate times and giving regular feedback from potential buyers. The house sold well within our goal price range. Thank you Wayne for your enthusiasm and dedication.""
"We have been very impressed with Just Paterson''s highly professional efforts in securing the sale of our home in what was a very short period. Really, the hassle was completely taken out of selling our house and the amount of care and attention put into the sale was outstanding. We felt we could trust the team from Just Paterson from day one and we will be recommending their excellent service to all our friends."
"... This is to extend my thanks and appreciation to you, for all your effort and exceptional expertise with the work you did, to bring about the sale of myhouse, so easily and pleasantly for me. It all went so much more easily and free from stress than I thought it would. A decade ago I sold my earlier home with noticeable mistakes and lack of interest from the real estate agent (in another city), and I must admit I was apprehensive this time. With your competent expertise and understanding - and a lot of hard work on your part, it all went so very very well. Any worries or queries I had, I was comfortably able to discuss with you and each time problems were sorted out easily, with your understanding. Thank you Rob."
"Wayne recently sold our property and it was such a stress free experience. Being 18 weeks pregnant with a one year old is quite a busy time and the last thing you need is more chaos on top of that. Wayne along with the team at Just Paterson sold our house in five days! Their marketing campaign was very professional and reasonably priced and we were very impressed with the number of clients they already had on their books, which they then brought through our property when it suited us. The open home ran smoothly and created more interest, the outcome being several offers and the sale of our house. So we have no hesitation in highly recommending Wayne as a trustworthy proficient agent that gets results."
"... we had been through a distressing time after we had put our house to closed tender with another organisation, and received offers far below our expectations. We believe your ability to create enthusiasm for our home, through exploring renovating opportunities was invaluable and provided foresight to buyers that otherwise could have gone unnoticed. Thus resulting in a 10% price premium over what we had been offered during the closed tender process. We would also like to take this opportunity to acknowledge your patience and willingness to got the extra mile for us. Selling a home is an emotional process, however it was such a pleasure to have a person working for us that displayed such a high level of integrity and pride with our most valuable asset ..."
"... We were delighted with your professionalism - your market knowledge, your consideration of our requirements and the steps you took in the marketing process. Just Paterson had the right team, attracting many potential buyers over a very short period of time. We have moved to Auckland with total piece of mind and a result that far exceeded our expectations!..."
"Dear Mr Paterson. Yesterday my wife and I were successful in purchasing a property in Seatoun ... through your consultant, Mr Rob Ewan, and we felt that we would like to let you know how impressed we were by his professional manner and his genuine desire to help us realise our dream. After we had looked at this property initially, we felt we would love to buy it but thought that it would be outside our budget and we would have to let it go. However Rob encouraged us to give it our best shot and it was only because of his patience and friendly and understanding approach to the situation that we managed to acquire the property. Yesterday was a day of waiting but one which finally produced a very happy result for us, and was topped of by Rob very kindly bringing a bottle of bubbly to our family and joining us in a celebration of our succesful purchase. This was followed today by a beautiful arrangement of flowers being delivered to our house - a most generous gesture which we very much appreciated. Please would you pass on to Rob our sincere thanks for all his help and support without which I doubt whether we would have been able to acquire this very desirable property."